Terms of service

These Terms & Conditions (“Terms”) govern your access to and use of the Zelmont INC website, including any purchases made through our online store.

By visiting our website, browsing our products, creating an account where available, or placing an order, you agree to these Terms. If you do not agree with them, please do not use the website or purchase our products.

Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to make purchases through our website.

By placing an order, you confirm that you have the legal capacity to enter into a binding agreement.

Parents, guardians, and caregivers are responsible for determining whether a product is appropriate for a child’s age, environment, and intended use.

Use of Our Website

You may use our website only for lawful personal or commercial purchasing purposes.

You agree not to:

Attempt to access restricted areas of the website
Interfere with website security or functionality
Introduce viruses, malicious code, automated attacks, or harmful software
Attempt to obtain unauthorized access to customer accounts or payment systems
Use the website for fraudulent or deceptive activities
Copy or misuse website content in violation of intellectual property rights

We may restrict, suspend, or terminate access to the website where we reasonably believe misuse, fraud, security threats, or violations of these Terms have occurred.

Product Information

We make reasonable efforts to present our products accurately.

Product pages may include information regarding:

Colors
Materials
Measurements
Features
Product images
Recommended uses
Pricing
Availability

However, minor differences may occur between the product shown online and the product received.

Products made from textiles, fabric, wood, woven materials, handcrafted components, decorative finishes, or small-batch materials may naturally vary slightly in color, stitching, texture, shape, pattern placement, dimensions, or finish.

These minor variations do not necessarily indicate a product defect.

Colors may also appear differently depending on photography, lighting conditions, screen settings, or device displays.

We may modify product descriptions, prices, specifications, availability, or collections at any time without prior notice.

Nursery, Baby, and Children’s Products

Our collection may include nursery decorations, wall hangings, baby gifts, soft furnishings, decorative toys, hanging ornaments, textile accessories, room décor, and other products intended for children’s spaces.

Not every product sold on our website is intended to function as a toy.

Unless specifically identified as suitable for such use, decorative products should not be treated as:

Teething products
Sleep safety products
Crib toys
Unsupervised infant toys
Child safety equipment

Parents, caregivers, and guardians are responsible for reviewing any product instructions, warnings, age recommendations, and installation guidance.

Wall decorations, hanging ornaments, mobiles, cords, decorative accessories, and products containing small components should be installed securely and positioned appropriately.

Where necessary, decorative items should be kept out of reach of infants and young children.

Zelmont INC is not responsible for injury, damage, or loss resulting from improper installation, misuse, unauthorized modification, failure to follow instructions, normal wear and tear, or use outside the product’s intended purpose, subject to applicable law.

Pricing and Currency

Unless otherwise stated, all prices displayed on our website are in U.S. Dollars (USD).

Product prices may change without prior notice.

Shipping fees, sales taxes, optional packaging fees, expedited delivery charges, or other applicable costs may be added during checkout.

Any required sales tax will be calculated according to applicable laws and the shipping destination.

Payment

Payment must be successfully authorized before an order can be processed.

By submitting payment information, you authorize Zelmont INC and our payment service providers to charge your selected payment method for the total amount displayed at checkout.

You are responsible for ensuring that all payment, billing, contact, and shipping information provided is accurate and current.

We may decline, cancel, or review transactions that appear fraudulent, unauthorized, incomplete, or otherwise unusual.

Orders

Submitting an order does not automatically guarantee that the order will be accepted.

We may decline or cancel an order for reasons including:

Product unavailability
Inventory errors
Incorrect pricing
Incorrect product information
Payment failure
Suspected fraud
Invalid shipping information
Delivery restrictions
Operational or fulfillment issues

If we cancel an order after payment has been collected, an eligible refund will be issued to the original payment method.

Order Confirmation

After you place an order, you may receive an electronic confirmation.

This confirmation generally acknowledges receipt of your order and does not necessarily mean that shipment has occurred.

A purchase agreement is formed when we accept your order, typically through confirmation or fulfillment, subject to applicable law.

Shipping and Delivery

Our shipping practices are described in our separate Shipping Policy, which forms part of these Terms.

Shipping methods, applicable charges, and estimated delivery times may be shown during checkout.

Delivery estimates are not guaranteed.

Shipping delays may occur because of:

Carrier disruptions
Weather conditions
Holiday periods
High order volume
Address problems
Transportation delays
Events outside our reasonable control

Customers are responsible for providing accurate delivery information.

Zelmont INC is not responsible for delays or failed deliveries caused by incorrect or incomplete address information supplied by the customer.

Risk During Delivery

Responsibility for products during shipment will be determined according to applicable law, our Shipping Policy, and the applicable carrier terms.

Where a package is delayed, damaged, or lost, we will make reasonable efforts to assist customers with reviewing the shipment and determining the appropriate next steps.

Returns and Refunds

Returns, refunds, exchanges, and related eligibility requirements are governed by our separate Refund & Return Policy.

By placing an order, you acknowledge that you have had the opportunity to review that policy.

Returned products may be required to remain:

Unused
Unwashed
Uninstalled
Undamaged
Clean
Complete
In suitable resale condition

Products that have been used, altered, damaged, stained, washed, installed, or returned with missing components may not qualify for a full refund.

Personalized and Custom Products

Some products may be personalized, customized, made to order, or produced according to customer-selected specifications.

Such products may not be eligible for cancellation, return, exchange, or refund after production begins, except where required by law or where the product arrives damaged, defective, or materially different from the order.

Applicable restrictions will be identified on the product page, at checkout, or within our return policy where appropriate.

Sale and Clearance Products

Certain final sale, clearance, discontinued, or specially marked products may be subject to different return conditions.

Any applicable restrictions will be disclosed before purchase where required.

Intellectual Property

The content available through the Zelmont INC website, including but not limited to:

Product photography
Graphics
Website design
Text
Logos
Illustrations
Videos
Layouts
Icons
Product descriptions
Software

is owned by, licensed to, or lawfully used by Zelmont INC and may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, commercially exploit, or create derivative works from our website content without prior authorization.

Customer Reviews and Submitted Content

You may have the opportunity to submit reviews, comments, photographs, feedback, or other content.

By submitting content, you confirm that you have the right to provide it and that it does not violate the rights of another person.

Subject to applicable law, you grant Zelmont INC a non-exclusive, royalty-free license to use, reproduce, display, and publish submitted content for purposes including:

Website presentation
Customer service
Marketing
Product promotion
Social media
Business communications

We may remove submitted content that we reasonably consider unlawful, misleading, offensive, inappropriate, fraudulent, or unrelated to the relevant product or service.

Product Availability

Product availability may change without notice.

Items shown on the website may become unavailable before an order is fulfilled.

We do not guarantee that every product, color, variation, design, or option will remain continuously available.

Website Availability

We aim to maintain reliable access to our website but cannot guarantee uninterrupted operation.

The website may occasionally become unavailable because of:

Maintenance
Technical problems
Hosting interruptions
Security updates
Third-party service failures
Events outside our control

We may modify, suspend, or discontinue features of the website when reasonably necessary.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

Any implied warranties, including merchantability, fitness for a particular purpose, or non-infringement, are excluded only to the extent permitted by law.

Nothing in these Terms removes consumer rights that cannot legally be waived or restricted.

Limitation of Liability

To the maximum extent permitted by applicable law, Zelmont INC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages resulting from use of the website or purchase of our products.

This may include loss of:

Revenue
Data
Business opportunities
Profits
Goodwill

Where legally permitted, our total liability relating to a specific purchase will generally not exceed the amount paid for the affected order.

Nothing in these Terms limits liability where limitation is prohibited by applicable law.

Misuse of Products

Customers are responsible for using products in accordance with their intended purpose and any instructions or warnings provided.

We are not responsible for damage resulting from:

Improper installation
Improper washing or cleaning
Unauthorized alterations
Incorrect storage
Failure to supervise children where appropriate
Use inconsistent with product instructions
Normal deterioration caused by regular use

Third-Party Services

Our website may rely on third-party services for functions such as payment processing, website hosting, analytics, shipping, communications, or order fulfillment.

These third-party services may have their own terms and privacy policies.

Zelmont INC is not responsible for independent third-party websites or services except where required by applicable law.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Zelmont INC and its officers, employees, contractors, service providers, suppliers, and affiliates from claims, damages, losses, liabilities, or reasonable costs arising from:

Your misuse of the website
Your violation of these Terms
Your violation of applicable law
Your infringement of another party’s rights

Governing Law

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict-of-law principles.

Any dispute relating to these Terms, the website, or purchases made through the website will be handled in accordance with applicable Utah and federal law.

Where legally permitted, disputes may be brought before an appropriate state or federal court located in Utah.

Nothing in this section removes any mandatory consumer protections or jurisdictional rights that apply under applicable law.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Shipping Policy, Refund & Return Policy, Privacy Policy, and any other policies referenced on our website, constitute the applicable agreement between you and Zelmont INC regarding your use of the website and purchase of products.

Changes to These Terms

We may revise these Terms periodically to reflect changes to our business practices, products, services, or legal requirements.

The updated version will be published on our website with a revised “Last Updated” date.

Your continued use of the website after revised Terms are posted will be subject to the updated Terms.

Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Zelmont INC
Email: info@zelmontkids.com
Phone: +1 (816) 575-9819
Address: 7440 S Creek Rd, 3rd Floor, Ste 306, Sandy, UT 84093, United States